Privacy Policy
At Renuka HPL, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of data we collect, how we use it, and the measures we take to keep it secure. By using our website, you consent to the practices described in this policy.
- Information We Collect We may collect and process the following information:
- Personal Information: Name, email address, phone number, billing details, and shipping information when you make inquiries, place orders, or contact us.
- Website Usage Data: Information such as IP address, browser type, operating system, and device type to enhance your browsing experience.
- Cookies and Tracking Technologies: We use cookies to improve website functionality, track page visits, and deliver personalized content.
- How We Use Your Information The information we collect is used for the following purposes:
- To Process Orders: Your personal and payment information is used to process transactions, deliver products, and provide order updates.
- Customer Communication: To respond to your inquiries, provide support, and share updates regarding our products, services, and offers.
- Website Improvements: To monitor user behavior and optimize our website’s performance for a better experience.
- Marketing and Promotions: To inform you about new products, special offers, or events, with your explicit consent.
- Legal Obligations: To comply with applicable laws, regulations, or requests from government authorities.
- Data Security We take appropriate measures to safeguard your personal information against unauthorized access, loss, or misuse. Our security protocols include:
- Encrypted transmission of sensitive data.
- Regular updates to security software and systems.
- Restricted access to your personal data on a need-to-know basis.
Despite our efforts, no data transmission over the internet is 100% secure. While we strive to protect your data, you acknowledge that you share your information at your own risk.
- Sharing Your Information We do not sell or trade your personal information to third parties. However, we may share your data with:
- Service Providers: Third-party partners who assist with order processing, deliveries, and technical support.
- Legal Requirements: When required to comply with laws, regulations, or legal proceedings.
- Business Transfers: In case of mergers, acquisitions, or transfer of business assets, your data may be included in the process.
- Cookies and Tracking We use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:
- Recognize you on return visits.
- Analyze website performance.
- Provide customized content.
You can manage or disable cookies through your browser settings. However, doing so may limit certain website functionalities.
- Your Rights As a user, you have the right to:
- Access, update, or delete your personal information.
- Object to the processing of your data for marketing purposes.
- Withdraw your consent to receive promotional communications.
To exercise your rights, contact us at privacy@renukahpl.com.
- Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. Please review their policies before sharing any personal information.
- Updates to Privacy Policy We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically.