Terms & Conditions

Thank you for visiting Renuka HPL (“we,” “our,” or “us”). By accessing and using our website (www.renukahpl.com), you agree to comply with and be bound by the following Terms & Conditions. Please read this document carefully as it outlines the rules, responsibilities, and limitations associated with using our website and services. If you do not agree to these Terms, you may not use our website.

  1. Use of Website
  • The content on this website is provided for general information and promotional purposes only. We reserve the right to make changes to the content, products, and services listed on this website at any time without prior notice.
  • You agree to use this website only for lawful purposes. You must not use this website to post, transmit, or distribute any content that is illegal, offensive, harmful, or infringes on the rights of others.
  • Unauthorized reproduction, copying, modification, or redistribution of website content, including text, images, or product descriptions, is strictly prohibited.
  1. Product Information and Availability
  • All product descriptions, images, specifications, and pricing displayed on the website are provided to the best of our knowledge. However, slight variations in product colors, textures, or specifications may occur due to differences in monitor displays or manufacturing updates.
  • Product availability is subject to change without notice. We reserve the right to discontinue or modify any product without prior warning.
  • Prices listed on the website are subject to change at any time without notice. While we strive for accuracy, errors in pricing may occur, and we reserve the right to correct them.
  1. Orders and Payments
  • Placing an order through our website constitutes an offer to purchase the selected products. Orders are subject to acceptance by Renuka HPL.
  • We reserve the right to refuse or cancel any order for reasons including but not limited to product unavailability, pricing errors, or suspected fraudulent activity.
  • Payment for all products must be completed at the time of purchase. We accept multiple payment methods, and all transactions are secure.
  • After a successful transaction, you will receive an order confirmation email. This email serves as an acknowledgment of your order, not a guarantee of product availability.
  1. Shipping and Delivery
  • Shipping times are estimates and may vary depending on your location, order size, and external circumstances (e.g., weather, holidays, transportation delays).
  • Once products are dispatched, ownership and risk transfer to the buyer. Renuka HPL is not liable for any damages or delays caused during shipping by third-party carriers.
  • Any additional shipping costs due to incorrect address details provided by the buyer will be borne by the buyer.
  1. Returns, Refunds, and Warranty
  • Returns and refunds are subject to our Refund Policy. Please review it carefully to understand eligibility criteria and procedures.
  • Products purchased must strictly adhere to the usage guidelines and care instructions provided. Failure to follow the warranty certificate terms and instructions will render any refund or warranty claims null and void.
  1. Intellectual Property
  • All content on this website, including but not limited to text, images, logos, graphics, and product designs, is the property of Renuka HPL or its licensors. Such content is protected by applicable copyright, trademark, and intellectual property laws.
  • You are not permitted to reproduce, copy, distribute, or use any part of the website content without our express written permission.
  1. Limitation of Liability
  • While we strive to provide accurate and reliable information, Renuka HPL makes no warranties, express or implied, regarding the accuracy, completeness, or reliability of content on the website.
  • Renuka HPL shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising from:
    • Use or inability to use our website or products.
    • Errors or inaccuracies in product descriptions or content.
    • Delays, interruptions, or issues caused by third-party service providers.
    • Unauthorized access to user data.
  1. User Responsibilities
  • You agree to provide accurate and complete information when placing an order, contacting us, or creating an account (if applicable).
  • You are responsible for maintaining the confidentiality of your login credentials and account details. You agree to notify us immediately if you suspect unauthorized access to your account.
  • Any misuse of the website, including hacking attempts, fraudulent activities, or distribution of malicious software, will result in termination of access and may lead to legal action.
  1. External Links
  • Our website may contain links to third-party websites for your convenience. However, we are not responsible for the content, security, or privacy practices of these websites. Access third-party websites at your own risk.
  1. Governing Law
  • These Terms & Conditions are governed by and interpreted in accordance with the laws of India. Any disputes or legal actions related to these Terms will be subject to the exclusive jurisdiction of courts located in Bangalore.
  1. Updates to Terms & Conditions
  • Renuka HPL reserves the right to modify or update these Terms & Conditions at any time without prior notice. Changes will take effect immediately upon posting on the website. It is your responsibility to review these Terms periodically to stay informed.